2nd Line Support

An exciting role has become vacant in an end-to-end Software and Network Services Provider with a reputation for world class customer service.
Our client are seeking someone with experience of providing solutions across industries and to early stage business to internationally recognised corporations.

This is a great opportunity for an 2nd Line Engineer, or a 1st Line Engineer looking to step up to join an agile fast-moving team.

The 2nd Line Engineer will join a technical services team and seek to continually improve their troubleshooting ability from peer feedback.

Essential skills and experience:

• Advanced technical troubleshooting using a variety of methodologies
• An understanding of ITIL methodologies
• College level qualification, similar, or equivalent experience

Desirable Skills and knowledge:
• Active Directory
• TCP/DNS/DHCP and Routing; Sonicwall
• Veeam
• Remote Desktop Services
• Network / Server hardware
• Internet connectivity
• Microsoft Windows Network

Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client.
If you think this is the opportunity for you, click Apply now.